Privacy Policy

Libramont Coopéralia - Privacy Policy

Libramont Coopéralia has adopted a strict privacy policy because we take your privacy very seriously and we process your personal information with care. This privacy policy, concerning the websites belonging to Libramont Coopéralia explains how we process the information of prospects, customers and partners.

This privacy policy is in accordance with the new European GDPR legislation on the processing and protection of personal data and applies to all the personal data obtained by the websites belonging to Libramont Coopéralia.

Please note that Libramont Coopéralia is not responsible for the privacy policies of other websites or sources. Libramont Coopéralia respects the privacy of the users of their website and ensure that the personal information which you provide is processed in a confidential manner.

Use of the information collected

Your personal data are processed by Libramont Coopéralia for the following purposes:

  1. Use of our services.
  2. Communication.

Use of our services

When you register with one of our services, we ask you to provide personal information. We may ask for the following personal data: last name, first name, telephone number, address, language, email address and images. The data are used to offer you the best service possible and are stored on the secure servers of Libramont Coopéralia or on a third party’s servers. The data will never be combined with other data about you, no matter what the source may be.

Communication

We may store the emails and other messages you send us. We sometimes ask for personal details which are pertinent because they are linked to the situation at hand.           

The personal data which we may ask for to process your questions and respond to your requests are: last name, first name, telephone number, address, language, email address and images. The data are stored on the secure servers of Libramont Coopéralia or on a third party’s servers. The data will never be combined with other data about you, no matter what the source may be.

 

Cookies

We use cookies on our website. A cookie is a small basic file which a website stores on your hard drive through the browser. Information is stored in a cookie.


Most browsers are configured to accept cookies by default, but you may set your browser to refuse all cookies or to inform you when a cookie is sent. Nevertheless, the proper operation of certain functionalities and services on our websites may be disrupted if the cookies are deactivated in your browser.

Purposes

To use our services and communications, we do not collect or use information for any purposes other than those described in the present Privacy Policy, unless we have obtained your consent in advance.

Disclosure to third parties

We may transmit information which you provide us with to third parties if it is necessary to fulfil the purposes described above. In some cases, the information may be shared internally. Our employees are obliged to respect the privacy of your personal data.

Libramont Coopéralia does not transmit personal data to other parties with whom we have not concluded a processing agreement. If this were to be the case, necessary provisions will be taken with the parties to ensure the security of your personal data.

Libramont Coopéralia will not transmit the information you provide to third parties, unless legally required and authorised. We may also share personal data with third parties if you have given us written permission to do so. You have the right to withdraw this consent at any time. We do not provide personal data to parties located outside of the EU.

Information protection

Libramont Coopéralia does not store personal data longer than necessary for the purposes they were provided for or as required by law. The personal data are deleted from our database after a maximum of 5 years of inactivity.

You have the right to view, correct or erase your personal data.

You can find our contact information at the bottom of this privacy policy. To verify your identity, we ask that you send a copy of your identification card. We highly recommend that you hide your passport photo and your national registration number and mention that it’s a copy.

You can object to the processing of your personal data (or a portion of it) by us or one of our subcontractors and request that we transfer these data directly to you or to a third party of your choosing. We will ask for your identification to respond to this type of request.

Libramont Coopéralia endeavour to protect your personal data as well as possible by applying technical and organisational measures, such as those below:

  • All persons who can access your personal data under the authority of Libramont Coopéralia are obliged to preserve your data’s privacy.
  • We have a username and password policy for all our systems.
  • Personal data are saved to recover from physical or technical incidents.
  • Our employees have been informed of the importance of protecting personal data.

Right to rectification and erasure

As provided for by the legislation on the protection of privacy, you can always modify/erase your data free of charge. You only need to contact us.

To allow us to verify your identity, we ask that you send a copy of your identity card with your passport photo and national registration number hidden, with a mention that it’s a copy. You will also find the option to change your details or unsubscribe from the newsletter at the bottom of each email.

Questions and comments

We regularly verify if we are still in compliance with this privacy policy.  If you have questions regarding this subject, please contact us at:

Libramont Coopéralia SCES agréée
c/o. Caroline Willems, Data Controller
Rue des Aubépines, 50

B-6800 Libramont

Tel.: +32(0)61 23 04 04

 

If you have a complaint concerning the processing of your personal data, please contact us directly.

 

You also have the right to lodge a complaint with the Commission for the protection of privacy, an independent supervisory body which ensures that personal data are used and secured with care and that your future privacy is guaranteed protection. https://www.privacycommission.be/fr

Libramont Coopéralia reserves the right to modify this privacy policy. We will publish changes on this page.

This page was modified on 13/07/2021.